Fight Equipment UK
Unit5 Lineva House, Milner Street
Items can be returned in their original condition within 30 days of receipt for a refund.
How to Return?
Please enclose the invoice sent with your order in your return.
Please ensure the item and the item's packet/box is still in original and resaleable condition.
The responsibility that the item(s) is packaged correctly to ensure the item arrives back with us without any damage lies with the buyer.
We do not offer exchanges. We can only issue a refund for the order.
If you require a different size/colour please re order, this will get the new product to you faster.
You may use the pre-paid return label enclosed with your order to send back items for a refund, the cost of the label is £3.99 which will be deducted from your refund.
If using our pre-paid return label simply take your package to a post office with the label attached. Remember to keep proof of postage receipt.
If returning without using our pre-paid label please keep your proof of postage.
If you did not receive one of our pre-paid return labels inside your package and you wish to use one simply click the link below to create one on the royal mail website. Please enclose a note with your delivery postcode and reason for return.
If using our return label, you can track your return on the royal mail website using the tracking code on your receipt.
Your label is only valid for 30 days.
If the label is used after the 30 day period a charge of £6.00 will be deducted from your refund plus a 5% restocking fee.
Items Purchased from November onwards as Christmas gifts are to be returned before January 31st.
How long does it take to refund my return?
Refunds will be issued within 72 working hours if items are returned in their original unworn condition with labels attached.
Please note our warehouse is closed on weekends and we cannot advise on the status of a refund
Refunds will be issues back to your original payment method
Refunds can take 3-5 days to show back in your account
Defective product received?
On the rare occasion you receive a defective product please email our customer service team - email@example.com and we will aim to get this rectified for you by way of a refund, replacement or repair where applicable.
You are eligible for a repair or replacement for a defective product within a 6 month period from the point the item is purchased.
If previous contact has been made regarding a fault with the item or you can prove the item was defective when received the warranty period is extended an additional 6 months
What I cannot send back for a refund?
Returns that are damaged, soiled, scented, worn or altered will not be accepted and could be sent back to you.
Sale items, mouth guards, underwear & groin guards are exempt from our returns policy & will not be refunded.
If you send part or used goods back to us we will not issue a refund and will charge a postage fee to send them back to you.
Refused delivery / Incorrect delivery address?
If your order is returned back to us because delivery has been refused or you have supplied an incorrect shipping address the item(s) will be refunded minus the original delivery charge.
International orders are exempt from postage refunds.
We do not offer a collection service.
Items larger than 61 x 46 x 46 cm and weighing over 19KG cannot be returned using the pre-paid service. If the pre-paid service is used for items exceeding the specified dimensions and weight, they may be subject to additional costs.