EASY 30 DAY FREE UK RETURNS
Extended Christmas returns - All orders placed from November 20th 2020 until January 1st 2021 will have extended returns period until 31st Jan 2021
Please Note - Due to the current COVID-19 situation orders can be delayed. We currently have no control over this but rest assured that we are getting orders out.
Royal Mail are currently estimating that 24 hrs services will be 2-3 days. Standard services may take longer, Please allow for this when you order.
Please allow a few extra days for your delivery to arrive before you contact us.
Items can be returned in their original condition within 30 days of you receiving them for an exchange or refund.
We do not offer a free returns option to customers outside the UK. There is a weight limit of 5kg for free returns. Any items over 5kg like Punch Bags would need to be returned at the buyers expense.
Exchanges are free of charge under 5kg
Enclosed with your order is a FREE shipping label and a returns form.
Simply fill in the form ( no returns will be processed without a valid returns form ) If you did not receive a form please contact us.
Carefully package your item and attach the free label.
Take to your local post office - You must keep the proof of postage receipt.
We will process refunds and/or exchanges within 72 hours of receipt, excluding weekends and public holidays, this may vary during busy periods.
Please note our warehouse is closed on weekends and we cannot advise on the status of a refund/exchange.
To check the status of a return please use your tracking number on the royal mail website.
Your Free label is only valid for 30 days
If the label is used after the 30 day period a charge of £6.00 will be deducted from your refund plus a 5% restocking fee.
You are only eligible for one free return or exchange, if you wish to return or exchange the goods again the postage cost would be at the buyers expense.
If you send part or used goods back to us we will not issue a refund and will charge a postage fee to send them back to you.
If your order is returned back to us because delivery has been refused or you have supplied an incorrect shipping address the item(s) will be refunded minus the original delivery charge.
For hygiene reasons, we cannot accept the return of any groin guards, gum shields, rash guards and compression shorts/compression wear unless the item is defective.
These Products are exempt from our money back guarantee.
International orders are exempt from postage refunds.
If you did not receive a Free return label inside your package simply click the link below to create one on the royal mail website. Please enclose a note with your delivery postcode and reason for return.