Returns Policy

Return Address

Fight Equipment UK

Unit5 Lineva House, Milner Street

Warrington

Cheshire

WA5 1AD


Items can be returned in their original condition within 30 days of receipt for a refund.

 

How to Return?

Please enclose the invoice sent with your order in your return.

We do not offer exchanges. We can only issue a refund for the order.

If you require a different size/colour please re order, this will get the new product to you faster.

You may use the pre-paid return label enclosed with your order to send back items for a refund, the cost of the label is £3.99 which will be deducted from your refund.

If using our pre-paid return label simply take your package to a post office with the label attached. Remember to keep proof of postage receipt.

If returning without using our pre-paid label please keep your proof of postage.

If you did not receive one of our pre-paid return labels inside your package and you wish to use one simply click the link below to create one on the royal mail website. Please enclose a note with your delivery postcode and reason for return. 

Click here to create a pre-paid return label

If using our return label, you can track your return on the royal mail website using the tracking code on your receipt.

Your label is only valid for 30 days.

If the label is used after the 30 day period a charge of £6.00 will be deducted from your refund plus a 5% restocking fee.

 

How long does it take to refund my return?

Refunds will be issued within 72 working hours if items are returned in their original unworn condition with labels attached.

Please note our warehouse is closed on weekends and we cannot advise on the status of a refund

Refunds will be issues back to your original payment method 

Refunds can take 3-5 days to show back in your account

 

Defective product received?

On the rare occasion you receive a defective product please email our customer service team - [email protected] and we will replace the product or issue you with a refund.

 

What I cannot send back for a refund?

Returns that are damaged, soiled, scented, worn or altered will not be accepted and could be sent back to you.

Sale items, mouth guards & groin guards are exempt from our returns policy & will not be refunded.

If you send part or used goods back to us we will not issue a refund and will charge a postage fee to send them back to you.

 

Refused delivery / Incorrect delivery address?

If your order is returned back to us because delivery has been refused or you have supplied an incorrect shipping address the item(s) will be refunded minus the original delivery charge.

 

International orders

International orders are exempt from postage refunds.

 

Other info

We do not offer a collection service.